Cancellation & refund policy

This page explains how to raise a cancellation or refund query about JobSahiHai recruitment, staffing, payroll and HR services. The terms of your written service agreement and applicable law determine the outcome of a request.

Website submissions and paid services

Submitting a resume, job application, employer requirement or contact enquiry through this website does not process a payment or create a subscription. There is no website checkout associated with these forms.

If you engage JobSahiHai for a paid service, confirm the deliverables, fees, taxes, payment schedule and cancellation arrangements in writing before proceeding.

Which terms apply?

Recruitment assignments, staffing arrangements and ongoing payroll or HR work can have different commercial terms. Refer to the agreement for your particular service, including:

• The agreed scope, deliverables and service period.
• Any cancellation notice or conditions agreed before work begins.
• The treatment of completed work, approved expenses and outstanding payments.
• Any expressly agreed refund, credit or candidate-replacement provisions.

A job application or service enquiry does not carry an automatic refund or replacement guarantee. Nothing on this page limits rights or remedies available under applicable law.

How to raise a request

Give our team enough context to identify the service and understand your concern.

1. 1

   Contact JobSahiHai

   Email business@jobsahihai.com or use our contact page. Tell us which recruitment, staffing, payroll or HR service your request concerns.

2. 2

   Share the relevant agreement details

   Include your name, company if applicable, contact email, invoice or agreement reference, payment date if relevant, and the reason for your request.

3. 3

   Review the next steps with our team

   The request is assessed against the agreed service scope, work completed and applicable terms. Ask for written confirmation of any cancellation, adjustment or approved refund.

Email business@jobsahihai.com or contact our team. Do not include full card details, bank passwords or one-time passwords in your message.

Cancellations, replacements and approved refunds

If your hiring needs change, contact us promptly and refer to any notice requirements in your agreement. The treatment of work already performed or commitments already made depends on the agreed terms and applicable law.

A candidate-replacement arrangement, where expressly agreed, is separate from a cash refund. If a refund is approved, confirm the amount, payment method and expected processing time with the team; this page does not promise a fixed processing period.

Application or privacy concerns

If you want to update a resume, withdraw an application or ask about personal information, contact us with that request rather than a refund request. Our privacy policy explains how to reach us about your data. General website use is covered by our terms and conditions.